Top Companies by Revenue

Company
Telephone
Hertz (800) 654-3131
Budget Rent-A-Car (800) 527-0700
Avis (800) 831-2847
Sears (800) 527-0770
National (800) 328-4567
Alamo (800) 327-9633
Enterprise (800) 325-8007
Dollar (800) 800-4000
Thrifty (800) 367-2277
Agency NA
Carey (800) 585-9333
Value (800) 822-1662
U-Save (800) 438-2300
Airways (708) 671-7070
Advantage (800) 777-5500
Payless (800) 952-9200
Practical (800) 233-1663
 

 

 

Airline Service Contacts for the General Public

Airline
Contact
Phone
Alaska Airlines Ms. Valerie Svilarich (206) 431-7286
Aloha Airlines Ms. Denise Yates (808) 836-4115
America West Airlines Ms. Susan Sampsell (800) 235-9292, ext. 6019
American Airlines Mr. George Goetz (817) 967-2000
American Trans Air Mr. Steve Simpson (317) 243-4140
Continental Airlines Ms. P.J. Robinette (713) 987-6500
Delta Air Lines Mr. Fred Elsberry (404) 715-1450
Hawaiian Airlines Ms. Crystal Ching (808) 835-3424
Horizon Air Ms. Sue Warner-Bean (800) 523-1223, ext. 601
Markair Ms. Penny Golden (800) 544-0181
Midwest Express Airlines Ms. Marie Johnson (414) 747-4000
Northwest Airlines Ms. Donna Shaw (612) 726-2046
Southwest Airlines Mr. Jim Ruppel (214) 904-4223
Tower Air Ms. Pam Buonincontri (718) 553-4300
Trans World Airlines Ms. Joyce Coleman (314) 589-3600
United Airlines Mr. Paul Tinebra (708) 952-6796
USAir/USAir Shuttle Ms. Deborah Thompson (703) 892-7020/(910) 661-0061
Westair Airlines Mr. Robert Dynan (209) 294-6915
 

 

 
 
Airline
Phone
Aer Lingus (800) 223-6537
AeroMexico (800) 237-6639
Air Canada (800) 776-3000
Air France (800) 237-2747
Air India (800) 442-4455
Alaska Airlines (800) 426-0333
Alitalia (800) 223-5730
All Nippon Airways (800) 235-9262
Aloha Airlines (800) 367-5250
America West Airlines (800) 235-9292
American Airlines (800) 433-7300
American Trans Air (800) 225-2995
Austrian Airlines (800) 843-0002
Avianca (800) 284-2622
British Airways (800) 247-9297
British Caledonian (800) 543-7619
British Midland (800) 788-0555
Canadian Airlines (int'l.) (800) 426-7000
China Airlines (800) 227-5118
Cathay Pacific Airways (800) 233-2742
Continental Airlines (800) 525-0280
Delta Airlines (800) 221-1212
EVA Air (800) 695-1188
Finnair (800) 950-5000
Hawaiian Airlines (800) 367-5320
Horizon Air (800) 547-9308
Iberia Airlines (800) 772-4642
Icelandair (800) 223-5500
Japan Airlines (800) 525-3663
Kiwi International Air Lines (800) 538-5494
KLM Royal Dutch Airlines (800) 374-7747
Korean Air (800) 438-5000
Lufthansa German Airlines (800) 645-3880
Markair (800) 627-5247
Mesa Airlines (800) 637-2247
Midwest Express (800) 452-2022
Northwest Airlines (dom.) (800) 225-2525
Northwest Airlines (int'l.) (800) 447-4747
Olympic Airways (800) 223-1226
Qantas Airways (800) 227-4500
Reno Air (800) 736-6247
Royal Jordanian (800) 223-0470
Sabena Belgian World Airlines (800) 873-3900
Scandinavian Airlines System (800) 221-2350
Singapore Airlines (800) 742-3333
Skywest (800) 453-9417
Southwest Airlines (800) 435-9792
Swissair (800)221-4750
TAP Air Portugal (800) 221-7370
Thai Airways (800) 426-5204
Tower Air (800) 348-6937
Trans Brazil Airlines (800) 872-3153
TWA (dom.) (800) 221-2000
TWA (int'l.) (800) 892-4141
United Airlines (800) 241-6522
USAir (800) 428-4322
Varig Brazilian Airlines (800) 468-2744
Virgin Atlantic (800) 862-8621
Westair Airlines (800) 253-9378
 

 

 

Major Convention Centers by City

City
Convention Center
Telephone
Atlanta Georgia World Congress Center (404) 223-4000
Baltimore Baltimore Convention Center (410) 659-7000
Boston Hynes Convention Center (617) 954-2000
Chicago McCormick Place (312) 791-7000
Cincinnati Cincinnati Convention Center (513) 352-3750
Cleveland International Exposition (I-X) Center (216) 676-6000
Columbus Greater Columbus Convention Center (614) 645-5000
Dallas Dallas Convention Center (214) 939-2700
Denver Colorado Convention Center (303) 640-8000
Detroit Cobo Conference/Exhibition Center (313) 224-1015
Detroit Fairgrounds Park (313) 366-3300
Houston George R. Brown Convention Center (713) 853-8000
Indianapolis Indiana Convention Center & Hoosier Dome (317) 262-3410
Los Angeles Los Angeles Convention Center (800) 448-7775
Miami Miami Beach Convention Center (305) 673-7311
Milwaukee Mecca-Milwaukee Exposition & Convention Center (414) 271-4000
Minneapolis Minneapolis Convention Center (612) 335-6000
New Orleans Ernest N. Morial Convention Center (504) 582-3000
New York Jacob K. Javits Convention Center (212) 216-2000
Norfolk Norfolk Scope (804) 444-2764
Philadelphia Pennsylvania Convention Center (215) 418-4700
Phoenix Phoenix Civic Plaza (602) 262-6225
Pittsburgh David L. Lawrence Convention Center (412) 565-6000
Portland, OR Oregon Convention Center (503) 235-7575
Sacramento Sacramento Convention Center (916) 264-5291
San Antonio Henry B. Gonzalez Convention Center (210) 299-8500
San Diego San Diego Convention Center (619) 525-5000
San Francisco Moscone Convention Center (415) 974-4000
Seattle Washington State Convention and Trade Center (206) 447-5000
St. Louis Cervantes at America's Center (314) 342-5036
Tampa Tampa Convention Center (800) 426-5630
Washington, DC Washington Convention Center (800) 368-9000

 

 

There are four major criteria a business must consider when selecting telecommunications services. These are quality, service, reliability, and price. Questions to ask are:

  • Will changing long distance carriers disrupt my service?
  • How long does it take to change carriers?
  • How do I change my local or long distance carrier?
  • What kinds of guarantees do you offer?
  • What kinds of incentives do you offer?
  • In what ways can your program for small business be tailored to my needs?
  • Why should I choose your company?
  • Can you cut my telecommunications costs? How?

In addition, businesses may ask for the following:

  • An appointment to discuss specific requirements;
  • Reimbursement of local telephone company charges for changing long distance carriers (called "PIC fees," usually $5.00 per telephone line);
  • A list of the carrier's recurring "service" or "management" fees and installation charges (a standard "switched" service program should have no service or installation fees);
  • Specifics on any minimum billing requirements (there is often a monthly "minimum usage requirement" associated with long distance programs. If a business does not meet this dollar amount, it may be charged the difference. Some carriers require businesses to commit to an annual amount of spending and will charge severe penalties if these minimums are not met);
  • A written statement of penalties for breaking a "Term Agreement" or changing carriers (one-, two-, and three-year agreements can be signed in exchange for significant price discounts. Otherwise, there should be no charge or penalty for changing long distance carriers);
  • A local account representative who can make on-site visits;
  • A 24-hour; toll-free number for all service issues;
  • Information about a carrier's disaster-recovery and rerouting capabilities;
  • Information about a carrier's fraud-protection policies.

Some telecom providers to contact include:

AT&T (800) 222-0400
MCI (800) 888-0800
Sprint (800) 877-2000
Tele-Trend Communications (800) 848-1400
World Com (800) 539-2000