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Powering next-gen services with AI in regulated industries

Businesses in highly-regulated industries like financial services, insurance, pharmaceuticals, and health care are increasingly turning to AI-powered tools to streamline complex and sensitive tasks. Conversational AI-driven interfaces are helping hospitals to track the location and delivery of a patient’s time-sensitive cancer drugs. Generative AI chatbots are helping insurance customers...
The Download: gambling with humanity’s future, and the FDA under Trump

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Tech billionaires are making a risky bet with humanity’s future Sam Altman, Jeff Bezos, Elon Musk, and others may have slightly different goals, but their grand visions for the next decade and beyond…
Tech billionaires are making a risky bet with humanity’s future

“The best way to predict the future is to invent it,” the famed computer scientist Alan Kay once said. Uttered more out of exasperation than as inspiration, his remark has nevertheless attained gospel-like status among Silicon Valley entrepreneurs, in particular a handful of tech billionaires who fancy themselves the chief architects of humanity’s future. Sam…
Here’s what food and drug regulation might look like under the Trump administration

Earlier this week, two new leaders of the US Food and Drug Administration published a list of priorities for the agency. Both Marty Makary and Vinay Prasad are controversial figures in the science community. They were generally highly respected academics until the covid pandemic, when their contrarian opinions on masking, vaccines, and lockdowns turned many…
Shoring up global supply chains with generative AI

The outbreak of covid-19 laid bare the vulnerabilities of global, interconnected supply chains. National lockdowns triggered months-long manufacturing shutdowns. Mass disruption across international trade routes sparked widespread supply shortages. Costs spiralled. And wild fluctuations in demand rendered tried-and-tested inventory planning and forecasting tools useless. “It was the black swan...
The Download: AI agents’ autonomy, and sodium-based batteries

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Are we ready to hand AI agents the keys? In recent months, a new class of agents has arrived on the scene: ones built using large language models. Any action that can be…
Are we ready to hand AI agents the keys?

On May 6, 2010, at 2:32 p.m. Eastern time, nearly a trillion dollars evaporated from the US stock market within 20 minutes—at the time, the fastest decline in history. Then, almost as suddenly, the market rebounded. After months of investigation, regulators attributed much of the responsibility for this “flash crash” to high-frequency trading algorithms, which…
These new batteries are finding a niche

Lithium-ion batteries have some emerging competition: Sodium-based alternatives are starting to make inroads. Sodium is more abundant on Earth than lithium, and batteries that use the material could be cheaper in the future. Building a new battery chemistry is difficult, mostly because lithium is so entrenched. But, as I’ve noted before, this new technology has…
The Download: Amsterdam’s welfare AI experiment, and making humanoid robots safer

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Inside Amsterdam’s high-stakes experiment to create fair welfare AI Amsterdam thought it was on the right track. City officials in the welfare department believed they could build technology that would prevent fraud while…
Why humanoid robots need their own safety rules

Last year, a humanoid warehouse robot named Digit set to work handling boxes of Spanx. Digit can lift boxes up to 16 kilograms between trolleys and conveyor belts, taking over some of the heavier work for its human colleagues. It works in a restricted, defined area, separated from human workers by physical panels or laser…